What is MicroPlatform?MicroPlatform is an AI operations platform that connects document intelligence, workflow orchestration and controlled AI agents so operational work can move from incoming information to a verified outcome.
What is the difference between MicroExtract, MicroNerve and MicroAgenX?MicroExtract understands business documents and produces validated structured data. MicroNerve coordinates workflow state, routing, approvals and handoffs. MicroAgenX coordinates bounded AI agents for approved operational tasks.
Does MicroPlatform replace our existing systems?No unnecessary replacement is required. MicroPlatform is designed to work with existing business systems where practical, including documents, email, messaging, APIs, ERP, CRM, databases and human teams.
What documents can MicroExtract process?MicroExtract is designed for business documents such as invoices, purchase orders, bills of lading, commercial invoices, packing lists and other structured or semi-structured operational documents.
How does MicroPlatform handle uncertain AI output?The platform combines AI interpretation with explicit validation, exception handling, approval gates and human review. Uncertain or sensitive cases can be routed to a person instead of being silently accepted.
Can MicroPlatform automate email and customer support workflows?Yes. Email, messaging and support requests can become workflow inputs with approved business context, routing, bounded AI actions and human escalation when required.
Can MicroPlatform integrate with ERP and CRM systems?Yes, subject to the target system and implementation scope. The platform is designed for APIs and structured handoffs to ERP, CRM, support platforms, databases and other operational tools.
Is MicroPlatform fully autonomous?No. Permissions, workflow boundaries, deterministic checks, approval points and human ownership remain explicit, especially for sensitive or irreversible actions.
How is MicroPlatform priced?Commercial scope depends on the workflow, processing volume, document complexity, validation requirements, integrations, implementation work and support needs. MicroExtract is the established commercial entry point.
How can I improve extraction accuracy with my template?Start with stable field names and data types, test representative documents, review missing or low-confidence fields, and apply approved aliases or validation rules when the same pattern repeats.
What does the MicroExtract confidence score mean?Confidence is a review signal, not a guarantee. MicroExtract combines extraction confidence with completeness and deterministic validation so uncertain or exceptional results can be routed for human review.
How should I define tables and line items?Use a repeating line-item structure for variable-length tables instead of fixed Item 1, Item 2 and Item 3 fields. Define the fields required for each row, such as description, quantity, unit price, tax and amount.
Does MicroExtract learn automatically from customer corrections?Customer corrections are not used to silently train a global model. Tenant-specific learning should remain scoped to that customer and require explicit approval before an approved alias, format rule or validation rule is reused.
What can the MicroExtract Assistant help with?The in-product assistant provides read-only guidance on document upload, templates, output formats, confidence, validation, review, extraction quality and common troubleshooting.
Who develops MicroPlatform?MicroPlatform is developed by Workflow Automation Pte. Ltd. in Singapore. Micro AI Agency Singapore is the customer-facing brand.